As the CDF observes the New Zealand Government’s direction to operate at Level 2 measures are in place internally to ensure the continuous delivery of all CDF services, namely:
- Weekday transaction processing
- Accessing and making payments through CDF Online
- Handling of emails via email@example.com
- Handling of telephone calls via 03 366 9869 or 0800 40 FUND (0800 403 863)
- Cash deposits and withdrawals by appointment and in adherence to necessary social distancing and hand hygiene requirements.